Last updated 2026-07-10 ยท MovePlan Editorial Team
Learning how to dispute a moving damage claim helps you recover for items broken in transit. Documentation and the right deadlines are what make a claim succeed.
Step: Photograph damage before unpacking anything further
Step: Note damage on the delivery paperwork at unload
Step: Review your valuation coverage and the claim window
Step: File a written claim with the mover promptly
Step: Include photos, receipts, and the inventory list
Step: Keep copies of every communication
Step: Escalate to dispute resolution if denied unfairly
Step: Report unresolved interstate claims to the FMCSA
Recovering for damaged items.
When: File within the claim window, often 9 months for interstate moves.
Watch out: Do not throw away damaged items or packaging before the claim is settled; you may need them as evidence.